Privacy Policy
Your privacy is our priority. This policy explains how PureVault Cleaning Services collects, uses, and protects your personal information when you use our website and services.
Data Protection
We employ enterprise-grade security measures and follow international data protection standards to safeguard your personal information throughout our service delivery process.
Transparency
Complete transparency in how we collect, process, and store your data. You have full control over your personal information and can request modifications or deletion at any time.
Information We Collect
Personal Information
When you request our cleaning services or contact us, we collect essential information to provide personalized and efficient service delivery:
- Full name and contact details (phone number, email address)
- Property address and location details in Rizal, Philippines
- Service preferences and property specifications
- Payment information for service billing
- Communication history and service notes
Website Usage Data
Our website automatically collects certain technical information to improve your browsing experience:
- IP address and browser information for analytics
- Pages visited and time spent on our website
- Referring website information and search terms
- Device information and operating system details
Service-Related Information
To deliver exceptional cleaning services, we may collect additional relevant data:
- Property access requirements and key information
- Cleaning frequency preferences and scheduling
- Special instructions or cleaning requirements
- Feedback and service quality ratings
Service Areas & Data Processing
Local Service Coverage
As a locally-based cleaning service in Rizal, Philippines, we process your data primarily within our service areas to ensure efficient service delivery and quality management.
Rizal Province
Data processed locally for properties in Cainta, Taytay, Angono, Binangonan, and surrounding areas.
Metro Manila
Service delivery and customer data management for residential and commercial clients across Manila.
Cavite Region
Extended service coverage with local data processing for clients in Silang, Tagaytay, and nearby locations.
Service Quote Calculator
Get an instant estimate for your cleaning service. Our calculator considers your specific needs to provide accurate pricing for the Rizal area and surrounding regions.
Quote Breakdown
* Final pricing may vary based on specific requirements and property condition assessment.
How We Use Your Information
Service Delivery
Your information enables us to provide personalized cleaning services, schedule appointments, and ensure quality service across all Rizal service areas.
Communication
We use your contact information to send service confirmations, appointment reminders, and follow-up communication regarding your cleaning services.
Quality Assurance
Service notes and feedback help us maintain high cleaning standards and continuously improve our service offerings for Philippine clients.
Billing and Payment
Financial information is processed securely to handle service payments, generate invoices, and maintain accurate accounting records.
Legal Compliance
We may retain certain information to comply with Philippine business regulations, tax requirements, and industry standards for professional cleaning services.
Service Improvement
Aggregated and anonymized data helps us understand local market needs and improve service delivery methods for Rizal and surrounding areas.
Data Security & Protection
Encrypted Storage
All personal data is encrypted using industry-standard protocols and stored securely with restricted access controls.
Access Control
Only authorized personnel have access to customer data, with regular monitoring and audit trails for compliance.
Secure Communication
All communications regarding your service are secured through encrypted channels to protect sensitive information.
Your Rights & Choices
Data Access & Control
You have complete control over your personal information. You can:
- Request copies of your stored data
- Update or correct personal information
- Opt out of marketing communications
- Request data deletion (subject to legal requirements)
- Withdraw consent for data processing
- Lodge complaints with data protection authorities
How to Exercise Your Rights
Contact our Data Protection Officer to exercise any of the above rights or for privacy-related inquiries:
Policy Updates & Contact
Policy Changes
We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. Significant changes will be communicated through:
- Direct email notification to registered clients
- Prominent notice on our website homepage
- Updates to the "Last Modified" date below
Contact Information
For privacy-related questions, data requests, or concerns about this policy:
Email Support
Phone Support
+63 2 426 0233
Monday - Saturday: 7:00 AM - 6:00 PM
Sunday: 8:00 AM - 4:00 PM
Office Location
Sitio Radar, Brgy. Baras
1970 Rizal, Philippines
Legal Compliance & Standards
PureVault Cleaning Services operates in full compliance with Philippine data protection regulations and international privacy standards. Our commitment to your privacy includes adherence to:
Philippine Regulations
- Data Privacy Act of 2012 compliance
- National Privacy Commission guidelines
- Local government data protection requirements
International Standards
- GDPR alignment for international clients
- ISO 27001 information security standards
- Regular third-party security audits
Questions About Our Privacy Policy?
Our team is here to help with any privacy-related concerns or questions about how we handle your data.